Everything in Krisp

Everything Krisp does today

Each area has a page of its own with what it does and how. Every feature below is live in the product, the newest channels marked beta while they are being proven; the pricing page says which plan includes what.

Live capabilities

Everything built into your Krisp workspace

Shared inbox

Every conversation in one place: filters, search that opens the chat at the line you found, Ctrl+K to find anything, notes, assignment, saved replies, reminders, pictures and videos, edits and transcripts.

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AI autopilot

Answers from what you teach it, shows its confidence and sources, hands over when unsure, stays out once a teammate replies, and shows what every reply cost - capped where you set the cap. Or switch it off and answer every chat yourselves.

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Automations

A visual builder with a dry run, triggers on keywords, intent, sentiment, channel and hours, blueprints to start from, and suggestions mined from real chats.

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Website chat

One script tag. Pictures and videos, a help tab, a rating, a chat that reconnects by itself, and a hosted chat page - on your own domain on paid plans. From Starter up, your logo on the launcher and replies by email when the visitor has left.

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Channels

WhatsApp, Instagram, Facebook Messenger, Telegram and email with a mailbox of your own - the same inbox, AI and team for all of them, and Discord threads to answer from.

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Knowledge & training

Help articles the AI answers from, and Train the AI: your website crawled page by page, documents, written answers, and what your team replies.

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Order lookup

An order number pasted in the website chat or a messaging app, confirmed by your own server over a signed request - and a person takes over when a lookup cannot finish.

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Contacts

Every visitor as a contact: search, a profile with local time, location, IP address and network, device, custom data and past conversations, blocking, CSV export.

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Team & security

Roles, invitations and join links, API keys with scopes, an audit log, two-step sign-in, every signed-in device listed, several workspaces on one sign-in.

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Desktop & phone app

Installs from the browser as its own window with an unread badge, alerts you can tune, and push notifications with no window open.

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AI cost control

A ledger of every AI call, a monthly and an hourly cap with a hard stop, alerts, and the included hosted AI on each plan.

See the plans

Security

Scoped access, sealed credentials, sandboxed images, signed webhooks, two-step sign-in for the people who run the server, continuous off-site backups.

How Krisp is kept safe

Try it on your own site

Start free, paste one tag, and see your first conversation in the inbox.