Pay for your team’s size. The AI’s cost is shown to the cent and capped where you set the cap; the built-in engine is free on every plan.
Prices are in US dollars a month. Paid plans are bought from Settings → Plan & billing: by card through Stripe, renewed until you cancel and switched or cancelled there at any time, or, where offered, paid a month or a year at a time with PayPal or in crypto through OxaPay. Every workspace starts on Free.
Hosted AI is an outside AI model that Krisp calls for you. Your plan includes the amount shown each month, and a cap with a hard stop keeps the spending where you set it. The built-in engine matches questions to what you have taught it, without an outside AI model, and costs nothing on any plan; you can use your own AI provider’s key instead on every plan.
Anyone who signs in to the workspace: owners, admins and operators. Visitors never count. The Free plan allows three.
With the hard stop on, no model is called: the conversation is handed to your team and the visitor is told a person is coming. With it off, you get an alert at the percentage you chose and spending continues. The built-in engine is never capped, because it costs nothing.
Yes, on every plan. Paste the key under Settings → Integrations; it is tried before it is saved and never shown again. Calls are booked to your usage page at your prices, and the provider bills you directly.
From the Starter plan up: your logo on the chat button on your website, in the chat’s header and beside the greeting. On Free, the button shows the Krisp mark and the chat the first letter of your name. A logo uploaded on a paid plan is kept if you move down, and shows again when you move back up.
There is no trial period as such: Free is a real plan without a time limit, and you move up when you need more seats, websites or channels. Switch down again at any time.
On servers in the EU, with a copy streamed off the server as it changes. See the security page and the privacy policy.
Never. They open the chat, write, and may leave a name and an email. From the Starter plan up, your reply reaches them by email when they have gone, with a link that reopens the conversation once, within a week.
Replies and transcripts go to visitors by email from the Starter plan up: 300 a day on Starter, 1,000 on Growth and 3,000 on Scale. Any one address is sent at most 10 a day by Krisp as a whole, or 50 for a conversation it has answered by email. A reply past a cap is not emailed - it stays in the conversation, and the inbox shows why. The Free plan emails visitors nothing.
No card to start. Every feature on this page is in the product today.
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